Customer Care
Contact Us
Whether you have questions about an order, need fragrance recommendations, or simply want to connect with our team, we're here to help.
Customer Support
support@scentora.com
Response Time
Quick Assistance
We typically respond within 24–48 business hours.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM IST
Send Us a Message
Our team will get back to you as soon as possible.
Frequently Asked Questions
How long does shipping take?
Orders are typically delivered within 3–7 business days, depending on your location.
Can I return a fragrance?
Unopened fragrances may be eligible for return according to our Return & Refund Policy.
Do you offer fragrance recommendations?
Yes. Our team can help you discover scents based on your preferences and style.